{"id":3702,"date":"2024-08-03T13:57:44","date_gmt":"2024-08-03T09:57:44","guid":{"rendered":"https:\/\/futurelifehome.com\/return-and-exchange-policy\/"},"modified":"2025-01-23T07:39:54","modified_gmt":"2025-01-23T03:39:54","slug":"return-and-refund-policy","status":"publish","type":"page","link":"https:\/\/futurelifehome.com\/en\/return-and-refund-policy\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3702\" class=\"elementor elementor-3702 elementor-81\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-7fea404 e-flex e-con-boxed e-con e-parent\" data-id=\"7fea404\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-566ff3b elementor-widget__width-initial color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"566ff3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"text-align: left;\">The customer has the right to cancel the order at any time before delivery<\/li><li style=\"text-align: left;\">The customer has the right to have the product serviced by the <strong>Future Life<\/strong> team during the warranty period<\/li><li style=\"text-align: left;\">The customer has the right to request a replacement or refund of the product in the event of an issue that cannot be fixed by the maintenance team.<\/li><li style=\"text-align: left;\">If the customer is entitled to a refund, the refund will be credited to the customer&#8217;s bank account within 12 business days.<\/li><li style=\"text-align: left;\">Future&#8217;s desalinizers have a 2-year warranty on workmanship defects and 5 years free service (visits and hand fees).<\/li><li style=\"text-align: left;\">You must adhere to the regular maintenance schedule by changing the first three filters every three months (AED 99), changing the fifth and sixth stage every 9 months (AED 99), and changing the fourth stage every year (AED 119).<\/li><li style=\"text-align: left;\">Electrical parts should not be exposed to water.<\/li><li style=\"text-align: left;\">The device must not be subjected to any alteration, maintenance or transfer from another company.<\/li><li style=\"text-align: left;\">Do not expose the device to direct sunlight and weathering.<\/li><li style=\"text-align: left;\">If any of the terms of the warranty are breached, the warranty is void.<\/li><li style=\"text-align: left;\">In case of an issue with the product, the customer must submit a maintenance request on the website through the following link:<\/li><\/ul><ul style=\"text-align: left;\"><li>The customer will be contacted within 5 business days to schedule an appointment to perform the service<\/li><\/ul><p style=\"text-align: left;\"><strong>We are happy to serve you.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The customer has the right to cancel the order at any time before delivery The customer has the right to<\/p>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3702","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/futurelifehome.com\/en\/wp-json\/wp\/v2\/pages\/3702","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/futurelifehome.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/futurelifehome.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/futurelifehome.com\/en\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/futurelifehome.com\/en\/wp-json\/wp\/v2\/comments?post=3702"}],"version-history":[{"count":0,"href":"https:\/\/futurelifehome.com\/en\/wp-json\/wp\/v2\/pages\/3702\/revisions"}],"wp:attachment":[{"href":"https:\/\/futurelifehome.com\/en\/wp-json\/wp\/v2\/media?parent=3702"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}