Warranty and after-sales service – Futurlife

Welcome to Futurlife. Your one-stop shop for water supplies and products. We are committed to providing high-quality products and outstanding service to ensure your complete satisfaction. We offer a comprehensive warranty policy and after-sales services to ensure your positive experience with us.

Warranty policy

1. Warranty period:

– All of our products come with a three-year warranty against manufacturing defects.
– The warranty starts from the date of purchase and includes the repair or replacement of products that prove to be defective.

2. Warranty conditions:

– The warranty covers manufacturing defects only and does not include damages caused by misuse or negligence.
– The original purchase invoice must be presented for warranty service.
– Products that have been modified or serviced by entities not authorized by Futurlife are not covered by the warranty.

3. The procedures required to benefit from the guarantee:

– In the event of a product issue. Please reach out to our customer service team via email: futurelife120@gmail.com or by phone: 037661105
– The product will be inspected to determine if the defect is covered under warranty.
– If the defect is covered under warranty. We will repair or replace the product free of charge.

After Sales Service

In Futurlife. We’re here to support you even after the purchase. We offer a range of after-sales services that ensure our products continue to perform at their best.

1. Periodic maintenance:

– We recommend scheduling regular maintenance for your products to ensure they continue to operate efficiently.
– You can book maintenance appointments by contacting our team at futurelife120@gmail.com or 037661105.

2. Technical support:

– Our team of experts is available to answer all your questions and provide technical support when needed.
– You can contact us for free consultations on the best ways to use and maintain the products.

3. Exchange and return service:

– If you encounter any irreparable issue. You can request an exchange or return of the product according to the terms of the warranty.
– We are committed to making sure you are completely satisfied with our products and services.

Contact us

We at Futurlife pride ourselves on providing the best warranty and after-sales service to our customers in the UAE. Don’t hesitate to reach out to us for any questions or support you need.
Email: futurelife120@gmail.com
037661105

Thank you for your confidence in Futurlife’s products and services. We are happy to serve you.