Does the water have a taste or smell?
Follow these simple steps, and the issue will be resolved, God willing.
Identify the problem
1- The taste of the water is not sweet or salty and the smell is good?
Close the salt valve; you’ll find it near the fourth stage (turn it clockwise).
If you’re unsure how to do it, submit an urgent maintenance request through the link, and we’ll assist you within 24 hours, God willing.
2- The water smells bad?
First, don’t worry about the smell; it’s caused by stored water in the tank or the device’s pipes.
You’ll need to drain the water from the device 2 to 5 times. If the issue persists, submit an urgent maintenance request through the link, and we’ll assist you within 24 hours, God willing.
